The next lead, one button away.
Agents should spend their time talking to owners, not picking through lists. The CallRoom Pro hopper hands each agent the next lead in the right order, and fair rotation spreads customer service tasks evenly.
Callbacks first, then fresh leads, then the oldest untouched.
Due callbacks come first, then fresh leads, then the ones nobody has touched longest. Two agents never get the same lead, and nobody gets the same lead handed back twice.
Load leads without the mess.
- Drop in a CSV and match the columns
- Duplicates by phone or email are skipped
- Do-not-call numbers are flagged and blocked room-wide
- A clear report of what happened to every row
- Website form fills land in the same queue
Every call result does the work.
Each result can move the lead to a stage, keep it with the agent, or send it back to the hopper. Notes, stages and every call land on one timeline. Callbacks take two taps and jump to the front of that agent's queue when due.
Fair task rotation.
Automations create tasks and rotate them fairly across your customer service team, so follow-ups are shared and nothing waits on one person.
Straight answers.
Can agents choose their own leads?
The hopper is designed so they don't have to: one button gives the next lead in the right order, which stops cherry-picking and double calls.
Does the hopper dial the lead?
No. CallRoom Pro is not a dialer. It decides who to call next and records the result.
See it with your own eyes.
Sit in any seat of a real room with made-up data, then start a free 7-day trial. $500 a week flat for your whole team, unlimited seats.